The Silicon Valley Community Foundation has setup a special fund for San Jose flood victims. It just takes 60 seconds to make a donation and I'm sure it will go a long way for neighbors whose lives have been turned upside-down by the unprecedented flood. You can access the San Jose Flood Victims Relief Fund over here.
The City and its partners have provided the resources below for flood victims
Flood debris removal locations
See where dumpsters will be around the city at the maps, which the City provided in three languages:
Returning to your flooded home checklistWe request all residents who return home look at the following checklists in three languages:
Food safety checklistPlease be careful with any foods that went unrefrigerated, and, when in doubt throw it out. See our infographics for more details in three languages:
Free rides for flood victims
The ride-hailing app Lyft will provide $20 off rides for flood victims who need to go to work, get their medications or engage in other critical-need activities. Please contact Alex Wilson for the codes.
The City will pay for Yellow Cabs for San José flood victims who need transportation to and from the Local Assistance Center. Call 408-777-7777 account #1421.
Free pumps for flooded housesThe City has 15 pumps for public use. Please contact Paul Pereira for more information and to access the pumps.
Towing and Parking EnforcementThe SJPD will suspend parking enforcement for the duration of the emergency. Vehicle owners will not be charged for any towing related the to Coyote Creek flood. Owners can contact the Police Station Auto Desk by calling 408-277-4263 to determine where their vehicle is located.
Vehicle flood damage
Was your vehicle damaged in the flood? Please contact the San José Police Department's Auto Desk at 408-277-4263.
Donation of goods
Contact Mollie Tobias
(408) 535-3588 or mollie.tobias@sanjoseca.gov
*Emergency Operations Center is asking people who would like to donate goods to work with the Salvation Army or Goodwill.
Local assistance center
This is a multi-agency support center to provide help and resources to residents and businesses affected by flooding. We'll help you connect with:
- Social services, including food assistance
- Housing services and tenant/landlord questions and concerns
- Replacing DMV documents
- Filing for losses
- And more—agencies including:
- County Department of Eligibility and Benefits Services
- County Department of Aging and Adult Services
- San Jose Office of Economic Development
- San Jose Housing Department
- State Contractors Licensing Board
- Department of Motor Vehicles (DMV)
- Franchise Tax Board
This is a safe place for affected residents, regardless of immigration status, to receive resources. Read more here.
This information is available as a flyer in:
| Sunday, February 26 | 9:00 a.m. to 4:00 p.m. |
| Monday, February 27 to Friday, March 3 | 8:00 a.m. to 6:00 p.m. |
| Saturday, March 4 | 9:00 a.m. to 4:00 p.m. |
Shirakawa/Vietnamese American Community Center
2072 Lucretia Avenue, San José
The City of San José is paying for Yellow Cab service for those affected by the flood needing transportation to/from Local Assistance Center ONLY. Call 408-777-7777, mention account number 1421.
Servicio gratuito: caro de sitio al centro de asistencia local para afectados por inundación #sanjosefloods llame al 408-777-7777 cuenta1421
Temporary storageU-Haul Company of South Bay is offering 30 days of free self-storage to those impacted by the floods.
Here’s a list of the 11 U-Haul locations participating:
U-Haul of Campbell
1266 White Oaks Road
Campbell, CA 95008
(408) 371-5183
U-Haul Moving & Storage of Fremont
44511 S. Grimmer Blvd.
Fremont, CA 94538
(510) 656-2200
U-Haul Moving & Storage of Thornton
4833 Thornton Ave.
Fremont, CA 94536
(510) 796-3151
U-Haul of Mountain View
62 W. El Camino Real
Mountain View, CA 94040
(650) 965-3151
U-Haul Moving & Storage of Redwood City
2200 El Camino Real
Redwood City, CA 94063
(650) 365-6233
U-Haul at Curtner Ave.
705 Curtner Ave.
San Jose, CA 95125
(408) 267-7000
U-Haul at Tully Road
2395 Senter Road
San Jose, CA 95112
(408) 295-9234
U-Haul of Milpitas
2395 Oakland Road
San Jose, CA 95131
(408) 943-9191
U-Haul Moving & Storage at The Alameda
1027 The Alameda
San Jose, CA 95126
(408) 295-4884U-Haul Moving & Storage of Santa Clara
2121 Laurelwood Road
Santa Clara, CA 95054
(408) 660-3108
U-Haul of Sunnyvale
939 E. El Camino Real
Sunnyvale, CA 94086
(408) 735-7060
Any misfortune or calamity that was not the fault of the property owner or the party responsible for the taxes eligible for property tax relief under Section 170 of the California Revenue and Taxation Code under certain requirements.
Read more at the Santa Clara County Assessor's website.
Rebuilding inspection fees and permits
The City will waive all permit and inspection fees for victims of the flood. Call the Permit Center for more information 408-535-3555.
Map of cleared and evacuated areas
Most recent map of cleared and evacuated areas
- Map of North of 280 to South of 237
- Oakland Road
- Rock Springs
Updated 5:10 p.m. 2/24/2017
Cars towed in flooded areas
Was your car towed during the Coyote Creek Flood? Vehicle owners will not be charged tow fees, and will need to follow these simple steps to collect their vehicle:
Residents can visit the San Jose Police Department Auto Desk (201 West Mission Street) or call at (408) 277-4263.
- Provide the vehicle's license plate number and the registered
owners identification. - The Auto Desk will run the license plate number to determine where the vehicle was towed
to: Alongi Tow, Century Tow, or Matos Tow. - Owner will then be able to make contact with the specific tow company for
release of their vehicle.
Medication lost in the flood
Medications exposed to flood water are considered contaminated, and should not be used. To assist the 2017 San Jose flood evacuees with filling their lost medications, the Santa Clara County Pharmacy will make every attempt to provide a one-time fill of their prescriptions.
Exposure to flood waterAccording to the Centers for Disease Control and Prevention (CDC), outbreaks of infectious diseases after a flood in the U.S. are very unusual. Exposure to flood water alone is not a reason to give tetanus-containing vaccine or any other vaccine. Read more here.
Click here for the most current information
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